Testimonials Library

“For me, Amar, I’ve quite enjoyed the course. My background is technical over the years and I’m moving now into the role of managing and advising. So the course for me has definitely cemented and reinforced that confidence in ensuring we’re on the right path. I’ve got some other factors and aspects to bring into our internal discussions here amongst the various teams. And some of the stuff is obviously going to help us to form the direction of the future projects, strategies and policies that we make. It’s also nice to interact with other individuals of other organisations and get an informal sounding board at times, to know what others are up to and see why we’re not doing some of the stuff that they’re doing. The delivery style, the breakout rooms, the active engagement, trying to get people involved was very great at keeping us all engaged and involved. I’ve been to various courses where by half-time I’m nearly asleep because we weren’t kept engaged. So I think Amar made quite a bit of extra effort to keep everyone engaged and making sure we weren’t all off on a tangent, doing something else.” Steve Coyle - CyberSecurity Manager- Ulster University

"I found today's course very productive... discussing the various aspects of incident response. The course is very clearly presented; I fully understood the content and look forward to putting some of the stuff into practice. Thank you." Eaun Ramsay- CSIRT- UBS Bank

I am basically going back to reviewing our processes and procedures based on what I have learnt today and also from the templates you have shown.

“A very interesting, thought-provoking couple of days. For me, it was good that it reinforced that a number of things we’re doing are good. It also highlighted some areas where we need significant improvement… I think in the way that we protect, analyse and understand issues on our networks. Engagement wise the course was very good. Some of the hints, tips and links you shared are very useful. A good starting point or sounding board for what we’re looking to do in the next couple of years.” Andrew McManus- IT Manager- Mutual Energy Limited

“I’m from the IT management sphere so I’m the link between the technical and the business. What I take away from this is making sure that the business understands cyber a bit better and how I can take that information to them and help them understand that there are responsibilities for everyone across the organisation as far as cyber goes. It’s going to get more intense over the years. Amar, you’re obviously very passionate about the subject. You have a lot of knowledge and expertise and I think that really brought the course to life. The real life examples and the way you talk about them really enhanced the course and the delivery of the course.” Graham Smyth- Head of ICT and Cyber Response Planning- Antrim & Newtownabbey Borough Council

“It was a really well-delivered course. I’m struggling between the security aspect and the IT side of things. So I got some great tips. The documents will probably give me more work to do. It was a really good course, thank you.” John Loughlin- Cyber Security Manager- Translink

"I've just attended the Cyber Incident Response training, it was really spot on, very practical, non-technical. I have a couple of great take-aways for myself for my everyday work. Highly recommend it for non technical people." Catherine Gloor - Executive Director - UBS

“Amar I would like to thank you for your delivery, your process, and your communication. I’m from a technical background so an awful lot of this relates to what we’re currently doing. But again, It’s good to validate the processes and procedures that we have in place but also have a conversation about the shortcomings. I think it’s important to note that it’s solely not on IT, from delivering recovery. We have to have business owners who manage their own assets and understand their own information. But then I think the tabletop and the planning is something that an awful lot of businesses fall back on. From a recovery point of view, that’s what we need to concentrate on. Thanks so much for the information and the additional resources and solutions.” Christopher McGarry - Senior Airport Manager for Cyber Security -Belfast International Airport Ltd

“I found it very informative. It has highlighted a lot of areas that I have to investigate and help implement additional controls across our environment along with providing assurances to our business areas. I actually thought it was really good. I’m one of the techies so I understand that it’s important for the business side to realise that this is not just an IT risk and it has to be looked at across the business. Business and IT need to work together to make sure we can take this forward and implement the controls. But Amar, yes, I loved the course so thank you very much.” Jackie Wishart - IT Manager- NICS