The definitive course for mastering the concepts of Information Technology Infrastructure Library; an ideal preparation for ITIL Foundation Certification aspirants
We have trained over 750 organizations including:
ITIL or Information Technology Infrastructure Library is a framework of detailed practices designed to ensure efficient planning, selection, delivery and maintenance of services in the IT lifecycle. It is the only consistent and comprehensive documentation of best practice for IT Service Management.
Used by many hundreds of organisations around the world, a whole ITIL philosophy has grown around the world which this course will familiarise you with.
The ethos behind the development of ITIL is the recognition that organisations are becoming increasingly dependent on IT in order to satisfy their corporate aims and meet their business needs.
After completing this course, IT professionals, business managers and even audit managers will find that they have enhanced their capabilities to manage IT processes & deliveries.
Upon completion of this course, you will be able to:
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