Cyber Incident Planning & Response Course

Learn how to implement NIST's Incident Response Lifecycle & Meet ISO 27001:2013's Annexe A.16.1

We have trained over 750 organizations including:

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NCSC Assured Training - Cyber Incident Planning & Response

Certified cybersecurity training course in cyber incident response planning that teaches you how to:

  • Implement NIST's Incident Response Framework
  • Meet all the objectives of ISO 27001:2013's Annex A.16.1
  • Reduce your time to detect and respond to cyber-attacks

The NCSC Assured Training  course Cyber Incident Planning & Response Course (CIPR) created by Cyber Management Alliance, the leading experts in cybersecurity training and advisory services, is a comprehensive course enabling individuals to prepare a well-defined and managed approach to dealing with a data breach or a cyber-attack.

The cyber incident response course is aimed at a wide audience including those, technical or non-technical, who want to understand how to respond to a cyber-attack. The course has no prerequisites and students will understand the operational strategies and processes an organisation needs to consider before, during and after a cyber crisis or data breach. 

Benefits of completing the E-Learning, Instructor-led live and public CIPR course:

  • Learn how to implement NIST's Computer Security Incident Handling Guide: NIST SP 800-61 Revision 2 
  • UK Government's National Cyber Security Centre - NCSC Assured Training
  • Meet the objectives of ISO 27001:2013's Annex A.16.1
  • Accredited by the Chartered Institute of Information Security (CIISec)
  • Optional Examination (Provided by APMG International and ProctorU)
  • 19 modules with interactive exercises on key aspects of planning and response
  • Bonus content including worksheets, mind-maps, templates & checklists
  • Comprehensive supporting ebook
  • Access to regular live-discussions with global experts (E-Learning students only)
  • Full access to all content (downloadable PDFs) for 60 calendar days (E-Learning students only)
  • Exclusive group remote and onsite workshops available.

This NCSC Assured Training on cyber incident response planning provides the learner with best practices, effective operational and tactical strategies and practical steps to implement NIST's Computer Security Incident Handling Guide, a NIST special publication 800-61, Revision 2. 

Furthermore, this cybersecurity training course provides senior management and incident response teams, amongst others, with the vital knowledge and skills to plan, lead and manage a cyber crisis. 

Directly download the complete Learning Objectives PDF of the NCSC Assured Training here.

This cyber incident response course is also available as a one-day public course or a two-day internal workshop that can be delivered at the client's offices or as an instructor-led private virtual training.


Cyber Incident Response Course - Student Feedback & Testimonials

Written and video Testimonials about our Cyber Incident Response Planning course from attendees from companies including Microsoft, Adobe, UK Police Cyber Crime Teams, Banks including UBS, Swiss National Bank, RAKBANK, Swiss-CERT and more.

A really good session, the trainer is really knowledgeable and presents it in a really understandable format that the participants really enjoyed.
Wayne Parks
Head of ICT Warwickshire Police
It was really spot on, very practical, non-technical I have a couple of great take aways for my every day work. Highly recommend it for non-technical people.
Catherine Gloor
Director Group Information Security UBS
It was amazing. Amar is not just a trainer, he’s an industry expert, and from his experience and knowledge, I actually got some amazing insights.
Suraj Singh,
Head of SOC Microsoft

I found today’s course very productive and discussing the various aspects of incident response. Course is very clearly presented; I fully understood the content and look forward to putting some of the stuff into practice. Thank you.

Euan Ramsay,
CSIRT Director, UBS
Brilliant course with lots of good examples. A course to recommend to any incident response team.
Cyber Incident Response Team,
Swiss National Bank
I feel the day was really well spent in terms of understanding and getting newer or additional knowledge around this concept and the trainer was absolutely wonderful in sharing and articulating this.
Sapan Talwar,
Head of Information Security - Adobe
I have been attending CMA’s Cyber workshop today and we’ve been reviewing instant response. They’ve been directing us towards good practice; they’ve been reviewing our current ideas, and they’ve been adding real value to our Cyber Security response. I thoroughly recommend using CMA for the future.
Robin Smith,
Head of Cyber Security - South Yorkshire NHS
I have attended the CIPR training course and I have to say I was very impressed with the course and its content. You don’t need to have IT skills or an incite into IT but what it does do is in layman terms sets out the key issues.  This course is very good.
Vanessa Smith,
DCI, Head of Cyber Crime Unit, West Yorkshire Police
I wish all Senior Executives attend this course. It’s the most practical course I have ever attended. It teaches you not just how to understand but also how to respond to a Cyber Attack.
KS Ramakrishnan
I found the course to be very interesting. It not the usual bookish theoretical type of course it was quite interactive.
Sanjay Khanna,
CIO, Rakbank

About the NCSC - National Cyber Security Centre

NCSC Certified Training B&W 300pxLaunched in October 2016, the NCSC or National Cyber Security Centre is headquartered in London and brings together expertise from CESG (the information assurance arm of GCHQ), the Centre for Cyber Assessment, CERT-UK, and the Centre for Protection of National Infrastructure.

apmg-international-logo-stacked-1The NCSC Assured Training is designed to assure high-quality training courses delivered by experienced training providers. The courses are assessed at two levels, namely, awareness and application.

This course has been certified for the application level of incident response in the areas of Risk Assessment, Business Continuity Planning and Incident Management. The Application level is for anyone looking for in-depth courses for their professional development.

The Chartered Institute of Information Security (CIISec) is the only pure-play information security institution to have been granted RoyalCIIS-Logo_full_colou_tiny Charter status and is dedicated to raising the standard of professionalism in information security. CIISec represents professionalism, integrity and excellence within the information and cybersecurity sector.

The NCSC Assured Training and the Chartered Institute of Information Security's (CIISec) accreditation enables organisations to distinguish between reputable courses and ones that have not been validated using a Government-endorsed assessment process.



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Optional Online Examination

Following the completion of the training course (Public, Internal, Instructor-led or Self Paced Learning) all students have the option of earning incident response certifications  by successfully passing the APMG International examination of the NCSC Assured Cyber Incident Planning and Response Training. The exam is administered by APMG International and invigilated by ProctorU who provide secure live and automated online proctoring services for academic institutions and professional organisations. 

Number of Questions: 30
Passing Score: 50%
Exam Duration: 25 Mins
Exam Format: Multiple Choice
Exam Delivery: APMG Exam Portal and ProctorU

NCSC CIPR Digital BadgeOur digital badges are issued by, the world's most trusted digital credential network for professional associations and corporate learning. The badges are secure, digital representations of your professional development credentials (certification in incident response). Embed your digital badge on an email signature, website, social media profile or a digital CV.

With just one click, employers, clients, customers and other interested parties can easily view and verify your credentials and skills.

Students who have passed the exams and earned certifications in incident response have come from organisations including Microsoft, Adobe, NHS, numerous Government departments and Police forces, Unilever, IBM, CISCO, Ernst and Young, Deloitte, KPMG, UBS, RBS, Barclays, Goldman Sachs, Bank of America, TATA Consultancy Services and many many more. 

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Continuing Professional Development

  • CPD points can be claimed for this course at the rate of 1 point per hour of this NCSC Assured Training and CIISec-approved course (8 points for one-day public course and 15 points for the two-day internal workshop).
  •  (ISC)2 members can claim 8 CPE points after they complete the whole course and obtain the attendance certification.
  • ISACA members can claim 8 CPE points after they complete the whole course and obtain the attendance certification.

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What delegates will learn in the Cyber Incident Planning & Response course: 
(Scroll down for details on individual modules)

  • The latest techniques and insights on incident response.
  • How to respond to ransomware and malware attacks.
  • Threat Intelligence-led testing and response framework adopted by leading governments and institutions.
  • How to use threat intelligence to lower organisation risk and speed up response times.
  • The Cyber Kill Chain (the cyber-attack process) and how to design an early warning system to lower discovery time from months to days.
  • How to create actionable, fit-for-purpose plans, checklists and processes.
  • How to define and baseline “Normal” within your organisation.
  • Understand "Normal" and how it can help reduce your time to respond to and reduce human error.
  • The best methods to stop up to 90% of all cyber-attackers in their tracks, before they breach your critical data.
  • How to design and implement a response framework and build an effective cyber response team.
  • The “Golden Hour” and why it’s critical to managing an incident.
  • The core concepts of incident triage, OODA and their relevance and importance in a cyber resilient organisation.

Directly download the complete Learning Objectives PDF of the NCSC Assured Training here.

Cyber Incident Planning & Response Brochure Download

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Benefits of the NCSC Assured CIPR Training Course

There are numerous advantages of learning about cyber incident response plans, incident response certifications and knowing how to enhance your incident response capabilities and breach response maturity. Additionally, there are several benefits, to both, individuals and organisations attending the online NCSC Assured CIPR Training course.

Individual Benefits: As an individual who completes the CIPR online course, you will be able to:

  1. Gain a deep understanding of NIST's Computer Security Incident Handling Guide: NIST SP 800-61 Revision 2. 
  2. Become Certified in Cyber Incident Planning and Response. 
  3. Display your incident response certifications or accreditation via a digital badge, showcase to potential clients and employers.
  4. Comprehend and manage the threats and risks relating to information systems and assets from cyber-attacks.
  5. Define and support the implementation of processes and procedures for detecting breaches of security policies.
  6. Understand the core principles of and actively contribute to the creation of your organisation’s cybersecurity strategy and incident response plans. 
  7. Explain what Threat Intelligence and its significance is in keeping organisations cyber-resilient. Discuss how Threat Intel can aid in rapid detection of advanced threats.
  8. Participate in the development of information risk management strategies to reduce business risk.
  9. Discuss the benefits of monitoring and auditing for violations of relevant security policies (e.g. acceptable use, security, etc.).
  10. Define and implement processes and procedures for detecting data breaches.
  11. Establish and maintain a Computer Security Emergency Response Team to deal with breaches of security policies.
  12. Understand and explain the primary requirement of privacy regulations, like the EU-GDPR, in the context of cyber incident response and cyber resilience.
  13. Discuss and support the development of innovative methods of protecting information assets, to the benefit of the organisation and the interface between business and information security.
  14. Discuss and support in the development, coordination and evaluation of plans to communicate with internal stakeholders, external stakeholders and the media.

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Organisations who invest in the NCSC Assured Cyber Incident Response Training Course for their staff observe a great number of additional advantages. 

Benefits of arranging an internal exclusive private workshop include, but not limited to:

  1. Learn how to implement NIST's Cyber Incident Response Framework throughout your organisation.
  2. Define the threat actors and create a threat actor library specific to your organisation.
  3. Defining Normal - understanding your organisation's baseline.
  4. Define and improve alerts for your analysts.
  5. Assess and improve your organisation's triage capabilities.
  6. Create organisation specific cyber-attack scenarios.
  7. Detection & Response Strategies tailored to your business. 
  8. Technology stack review & assessment of integration into SoC & monitoring technologies.
  9. High level review of your monitoring and log management.
  10. Review your PR & communication templates & internal communications approach.
  11. Review and improve the team and organisational structure of IR teams and CSIM (cybersecurity incident management) teams.
  12. Understand areas of improvement of your organisation’s incident response plans.
  13. Baselines cyber resilience awareness across the business.
  14. Become more compliant with data breach response regulations by creating fit-for-purpose data breach response plans.
  15. Achieve tangible reductions in detection and response times to cyber-attacks that could lead to better managed and lower data breach compensations.
  16. Improve interdepartmental communication and interaction before and during an incident (This is especially true when organisations host the CIPR workshop internally, over 2 days).
  17. Streamline technology investments with the possibility of tangible savings across multiple technology sets.
  18. Achieve more productive and efficient staff with increased motivation and better learning and career development.
  19. Throughout the duration of the workshop all attendees have an aim to create an improvement action plan to further develop the operational strategies, processes and plans post the workshop. 

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The course content…

All the content you need to implement NIST's Computer Security Incident Response Handbook.

All online and public students receive numerous takeaways including immediately usable cyber response checklists, templates like cyber response plans and workflows that you can put to use in your organisation immediately. 

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Course Modules & Exercises

Interactive Exercises and Collateral

  • Mind map: Comprehensive exercise on planning for a Cyber-attack 
  • Process Workflows: Creating an Incident Response Strategy
  • Process Workflows: Selecting Threat Actors
  • Process Workflows: Creating a Breach Readiness Framework
  • Process Workflows: Responding to an Incident
  • Defending against the Cyber Kill Chain
  • Visibility: Identifying your Crown Jewels
  • Visibility: Identifying Critical Log Data
  • Client and PR Communication Templates
  • Worksheet: Identifying Privileged Threat Actors
  • Worksheet: Defining & Base-lining 'Normal'

Module 1 - Cyber Resiliency


This module starts by emphasising the importance of asking the question - WHY? Why would an attacker attack your organisation? It delves briefly into the psychology of attacks and builds the foundation for Module 2. In addition, this module introduces the core concept of resiliency in the context of cyber. The module offers:

  • A mind-map that will help you answer this question and also understand what the attacker intends to do with your crown jewels.
  • Explanation of the “whys” with relevant real-world examples.
  • A definition of the ‘Security Fallacy’ and how to work around it. 
  • An understanding into why merely denying entry to criminals isn’t enough.

For full details on this and other modules click here.

Module 2 & 2a - Understanding Threat Actors


Threat actors may sound daunting but fear not. After asking the question, “Why” in the first module, this cyber threat actor section discusses the importance of asking - WHO could damage your critical assets and consequently destroy your business. This section explains the importance of knowing details about your attacker(s) who could target your business. This module offers:

  • An introduction to threat actors, intent and attributes.
  • Threat actors in detail.
  • The TAL or threat actor library and its purpose.
  • Building the Threat Actor Profile.

For full details on this and other modules click here.

Module 3 - Define Normal


Another key concept in the Cyber Incident Planning & Response course, Define Normal introduces the important idea of baselining or defining an organisational normal and explains its importance in building a cyber resilient business. It goes without saying, unless you can define and understand what’s normal for your digital network, it will be almost impossible to rapidly detect the abnormal. In this module, you will learn:

  • The importance and relevance of this concept, with examples.
  • How to define ‘normal’ for your organisation based on the nature of your business, scale, operational model etc.
  • Applying 'Define Normal' in an organisational context.
  • Understanding and building the organisational baseline.

For full details on this and other modules click here.

Module 4a,b,c & d - The Cyber Kill Chain


Cyber criminals follow a process and have their own easy-to-follow attack methodology. In this module (also known as the cyber-attack process), we disclose the specific workflows that the majority of advanced and/or smart criminals utilise when they attack organisations and nation-states.

In these four modules, you will learn:

  • The different phases of attack methodologies.
  • Analysis of the Cyber Kill Chain (copyright Lock Heed Martin).
  • The importance of knowing the process flows that can help in the understanding of specific threat models and methodologies.
  • Strategies to counter the Cyber Kill Chain.

For full details on this and other modules click here.

Module 5 - Visibility


In this module, we introduce an important strategy - the concept that every business must focus on if it wants to increase its breach response and preparedness. The notion that if you stand in a dark room you are blind and oblivious to the surroundings may seem obvious, but this very fact is ignored and overlooked by organisations when planning and strategising on breach-readiness. In this module, students learn:

  • What is visibility and why it's so important as a strategic item in a cyber resiliency strategy.
  • They key and core concepts and terminology to better understand its overall impact on resilience.
  • The importance of log data and its relationship and importance to cyber resilience.
  • The primary requirements for increasing visibility in an organisation.

For full details on this and other modules click here.

Module 6a, b, c & d - The Golden Hour & Incident Management


The pivotal moment, the ‘golden hour’ and many other important concepts and strategies are discussed in this section.

  • Module 6a deep dives into the ‘golden hour’, its relevance in incident response and its overall importance in the whole incident management lifecycle. This particular module goes deeper into the important aspects of the golden hour, discusses the importance of taxonomy and communications along with introducing and explaining the critical phase of triage and its role in incident response.
  • Module 6b & 6c discuss standards and workflows on incident management introducing several different terms and approaches on optimising existing processes and procedures while maintaining alignment with the various standards and touch on the key benefits of incident response playbooks.
  • Module 6d takes the student through an exhaustive thought process on creating an effective and fit-for-purpose incident response plan with a comprehensive exercise utilising a mind-map based approach.

For full details on this and other modules click here.

Module 7 - Building the Team


Building a great cybersecurity team also involves walking the tightrope between having a great internal team and liaising with external experts wherever necessary. In this module on Building the Team, students will learn:

  • Identifying the stakeholders, the 'who' and 'what functions' should be included in the core cyber incident management team.
  • Key skills and traits that are essential in members of an effective cyber incident response team.
  • Why contextual experience is more important than technical knowledge when building an incident response team.
  • The importance of encouraging a culture of speaking up in the team, regardless of seniority or experience.

For full details on this and other modules click here.

Module 8 - Forensics & Investigations


Forensics and evidence are often overlooked in cyber incident management. Many IT professionals don't have enough experience in handling evidence the right way. Dealing with a cyber-attack requires the ability to ensure chain of custody and ensure the evidence is captured, protected and processed in a way that it can be presented in court without anyone being able to challenge the integrity of that evidence. Delving further into this subject, in this module, we cover:

  • Introduction to forensics principles.
  • Why organisations must sensitise their employees about the regulatory requirement to protect evidence and ensure its forensic integrity.
  • What is a forensics policy, how it can be created and what should its key constituents be?

For the full details on this and other modules click here.

Module 9 - Regulations & Standards


The actions that an organisation takes before, during and after an incident can have legal and or financial repercussions. It is imperative, therefore, that the management, IT and Security teams understand the regulations and standards that apply to them and have a well-defined set of policies to cover these regulations. In this module, we cover:

  • The legal, financial or reputational impact that a business can suffer on account of incorrect actions.
  • A look at some common regulations and standards that businesses should be aware of.
  • What is a breach notification and how is it defined in the GDPR?
  • The fines that GDPR stipulates on businesses that are in breach of its regulations.

For full details on this and other modules click here.

Module 10 - The Technology Stack


It goes without saying that technology plays an extremely crucial role in all aspects of cyber incident response and management. The challenge is that most organisations have a messy and complex technology stack. A huge part of the objective of cyber incident planning and response is to evaluate your technology stack and ensure that it is optimised and ready for a cyber-attack. In this module, students will learn:

  • The common mistakes organisations make while buying technology and building a technology stack.
  • The problems a disorganised and incoherent technology stack can create for the business in case of an incident.
  • Understanding the technologies that underpin an effective breach-ready organisation.
  • Analysis of core technology requirements.

For full details on this and other modules click here.

Module 11 - Communications & PR


The media is always on the lookout for juicy news and controversies. In case of a cyber incident in your organisation, you could be making the next set of headlines. What will you do when you’re in the news and your business and its security infrastructure is being scrutinised by the media? Do you have a PR strategy for when a security disaster hits? In this module, students will learn:

  • The impact of negative publicity on your business.
  • How social media has increased the surface area for spreading news about hacks and breaches and also fake news.
  • The need to regularly monitor social media channels to gauge what is being said about your organisation and your competitors and adversaries.
  • Comms plans and strategies.

For full details on this and other modules click here.

Meet the Course Creator and NCSC-Certified Trainer 

Amar Singh has a long history and experience in data privacy and information security. Amar has served as CISO for various companies, including News International (now News UK), SABMiller, Gala Coral, Euromoney and Elsevier. Amongst various other activities, Amar is a Global Chief Information Security Officer and Trusted Advisor to a number of organisations including an FTSE100 firm. He is chair of the ISACA UK Security Advisory Group. He also founded the not-for-profit cybersecurity service for charities, Give01Day.

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Amar has the highest integrity and is trusted by FTSE100 companies with some of the most sensitive commercial information. He has been involved with highly sensitive forensic investigations.

He has the ability to deal with both technically astute, board-level executives and lead an organisation's information security direction. Apart from his experience and abilities, Amar holds a number of industry-recognised certifications, such as ISO 27001 Certified ISMS Lead Implementer, MoR, CRISC and CISSP certification.

Amar is an industry-acknowledged expert and public speaker and is regularly invited to speak and share his insights by some of the largest and most respected organisations in the world including The BBC, The Economist’s Intelligence Unit, The Financial Times, SC Magazine, InfoSec Magazine, Computer Weekly, The Register and the AlJazeera English Channel.


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NCSC Assured Training in Cyber Incident Planning & Response

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