A Quick Guide To Incident Response Automation

Date: 7 June 2023

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The digital space is the perfect breeding ground for many sophisticated cyber threats, creating an ongoing battle between organisations' IT staff and hackers.

According to research, the overall cost of cyberattacks amounted to USD$6 trillion in 2022. The same report also stated that 95% of data breaches are primarily caused by human error, and 30,000 websites get hacked daily.

Due to the sheer number of security issues, your preparation can't just rely solely on prevention measures. You must step up your game, be aware of potential attacks, and act promptly. That's when incident response (IR) can be of great assistance and can help you handle security issues effectively.  

This article will provide a comprehensive guide to incident response, covering its automation processes and tips to select the best tech solution.

What is Incident Response?  

Incident response is a systematic approach to addressing and managing the aftermath of a security breach or attack. Experts anticipate the global incident response market to reach USD $119.39 billion by 2030 at a compound annual growth rate (CAGR) of 21.3%. This figure proves the growing demand for a secure and reliable incident response system. After all, the ever-changing landscape of cyber threats has become a major challenge for organisations. 

Nevertheless, all the associated IR tasks can be tedious and overwhelming. Companies like yours require a more streamlined and efficient process to identify and resolve security issues or breaches quickly. Therefore, switching to an automated incident response system is your best option.

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How does automated incident response work?

This technology employs contextual, metrics-driven incident data to streamline the entire process for efficient cybersecurity. Automated incident response is an artificial intelligence or AI modeling defined framework trained to analyse threats on a massive scale. It's set up to complete the following processes:

  • Detection

It actively searches for anomalies that could indicate a potential attack. These include malicious network connections, unusual user behaviour, and suspicious files uploaded to the system. The system can also interpret data from multiple sources, such as log files, network traffic, and end-user interaction.

  • Investigation

Once issues are detected, the software can narrow down the scope of the investigation. With real-time analytics, it can provide further details on data points, such as origin, duration, and types of attacks. This, in turn, allows your in-house IT professionals to determine the underlying cause of an incident.

  • Containment

In this step, the automated IR tool can contain the incident and limit its spread. It can quickly isolate affected files, terminate processes or services, and shut down specific network connections before they cause further damage.

  • Eradication

Eliminating the threat is crucial in any incident response process. Doing this task manually can be time-consuming and prone to error. But with automation, the system can go through the organisation's digital assets and eradicate malicious codes and files. How? By relying on its sophisticated algorithms and pattern recognition capabilities.

  • Recovering

The final phase of the process is recovering from an incident. The automated system can help restore data and systems to their original state. You can also use the technology to review the security measures and patch any existing vulnerabilities.

These are the primary steps of automated incident response. Though security problems are inevitable, you don't have to be caught off-guard. Automation has made the job of incident response straightforward and efficient.

cta Free incident response checklist

Tips for choosing the right automated incident response system 

Now that you've learned the key components of automated incident response, it's time to select the right system for your company. Here are helpful tips to consider:

  • Scalability and flexibility: As your business grows, you'll need a system that can easily handle the increased workload. Look for one that's scalable and offers flexible options to accommodate future changes. That means you should be able to expand the system's capabilities, add users, and be compatible with your existing software. There's nothing better than a system that's dependable and can grow alongside your business.

  • Intuitive user interface: No one wants to spend hours figuring out how the system works. Look for a tool that's simple, intuitive, and easy to navigate. Pick one that's user-friendly and lets you quickly find the information you need. You can also evaluate its user reviews to understand better how other users feel about the product.AdobeStock_534476686 (1)

  • Comprehensive coverage: Not all systems have the same qualities. Some may offer basic features, while others have more advanced functionalities. A reliable tech solution can provide comprehensive coverage from real-time analytics to safeguard data backups. You don't have to settle for second best—invest in an automated IR system that covers all your organisation's security needs.

  • Robust security features: Given the nature of the system, it's essential to look for the right security features. Does it have encryption capabilities and two-factor authentication? How about regular updates and patches? These extra layers of defence are essential to keep your business secure. After all, you don't want to do the tasks and open your network to hackers.

    It's also worth mentioning that excellent software should meet security industry standards like ISO 27001, NIST 800-53, or HIPAA compliance. These certifications guarantee that the system is protected, effective, and trustworthy.
  • Cost-effectiveness: Your business's financial health is paramount. A high-quality system doesn't have to break the bank. It's best to compare different providers and check their pricing plans so you can make an informed decision. The key is to balance quality with affordability. That means selecting a solution that won't blow up your budget but still delivers the best results.
  • Professional support: Errors, network issues, and technical glitches are unavoidable. In a report, around 48% of organisations experience tech-performance downtimes daily. These problems can significantly disrupt your operations and hinder the system's effectiveness. Look for a software vendor with round-the-clock support and maintenance service. They should provide immediate solutions to any inquiries or concerns you may have.

Investing in an IR system requires careful consideration. Assess your business's requirements, evaluate the features, and compare different providers. This is a decision that's worth taking the time to make right.


Businesses of all sizes and scopes are at the forefront of cyber threats. Incident response automation helps enterprises identify, prevent, and respond to these attacks. Such systems can effectively prevent data breaches and ensure your digital assets are safe and sound. With the right security system, your business can focus on its core mission and achieve success with peace of mind.


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