Date: 6 March 2024
2. Faster & More Accurate Risk Prioritisation: With their ability to sift through massive volumes of data and the agility with which they can identify anomalies, AI and ML technologies can quite accurately predict your biggest organisational threats and risks at great speed. They can also categorise the risks as per the severity of their impact in case the risk turns into an actual incident.
This can provide the right focus points for Incident Response teams to prioritise their response efforts accordingly. Risk prioritisation, which is a big component in cyber incident response planning, can get a streamlined and fairly accurate direction with the application of AI and ML.
3. Faster, Automated Response: Automation in cyber incident response helps organisations to respond to cyber attacks faster, more effectively. It also reduces the burden on Incident Response and technical teams so they can focus on the most critical aspects of managing an incident.
They can also execute response actions based on pre-defined procedures. They can assign the right responder to a specific type of Incident. They may also establish a communication protocol based on the nature of the incident.
More importantly, for specific types of incident, these technologies enable automation of the initial response steps. For instance, if a network segment is compromised, automated response can mean that credentials access is immediately restored and patches are deployed without the need for human intervention. This can significantly reduce the amount of time that attackers have to cause damage.
4. Efficient Recovery: By reducing the time to detect, isolate and take immediate response steps, AI and ML in cyber security incident response make post-incident recovery that much faster. They can also, in many cases, restore systems back to their last secure state.
Efficient recovery plays a vital role in reducing costs from cybersecurity incidents for your business. You save costs by controlling the damage that the infection can cause if left to fester. You also save the money you would have otherwise lost due to business disruptions. You also hopefully avoid serious legal fees and regulatory penalties.
5. Predictive analytics: A major part of good cyber incident management is documenting the incident response process and using that report to generate insights for improvements. Manually tracking the performance of your incident response plan and the team members is time-consuming, exhausting and often not extremely accurate. Automated technologies can help gather this information and process into a report with far less effort and far more accuracy.
More importantly, however, AI and ML technologies can leverage the data generated in the new incident report to improve their predictive analytics. They can then forecast specific threats and risks with far greater efficiency and help you further finetune your cyber incident response strategy based on predictive analytics.
Final Word
Artificial Intelligence and Machine Learning are quickly becoming indispensable in many walks of life. The same is true for cybersecurity. While it is true that there’s a long time before these sophisticated technologies will be able to helm an organisation through cybersecurity incidents on their own, they certainly help make the response process more efficient.
But don't forget the words of caution we started this article with - Without strong Cyber Incident Response Plans, NIST-based Incident Response Playbooks and a robust cybersecurity policy, jumping into AI and ML can be wasteful. The use of AI and ML can dramatically alter how you manage and mitigate the damage from a cyber attack, but only when you have done the groundwork for it.